Master Service Support Plans

We know the crucial function business technology plays in the successful operation of your company. We have created these support packages to cover our most commonly requested services. Priority support protects your business by maintaining predictable costs and smooth operations.

Not ready for a support package? You can hire us for a one-time project here.

  • choose your plan

  • Proactive Support
  • Unlimited Remote Support
  • The person who answers the phone can solve your problemSingle-Tier Priority Technician
  • We support both popular Operating SystemsWindows and Mac
  • Apple and Android smartphones are includedMobile Devices
  • Basic productivity softwareStandard Application Support
  • Support for popular Email and productivity suites.Office 365 / G Suite
  • A deep discounted rate if we ever need to come to your officeDiscounted Hourly Rate for On-Site
  • Included initial setup and configurationInitial 90 Minute On-Site Consultation
  • Routers, switches, etc. are monitored and supported.Network Equipment
  • Off-Site Backup Data Recovery
  • Access to technicians when you need it mostEmergency/After Hours Support
  • Basic security audit valued at $5,000Annual Security Audit
  • Tracking of equipment and specificationsInventory Management
  • Windows and Linux serversServer Support
  • Helping you get the best prices with your vendorsContract Negotiation
  • Azure, AWS, Google Cloud, etcCloud Based Systems
  • Network diagrams, and other support documentationSystem Documentation
  • We will work with the software vendor to ensure you are well supportedOther Third Party Software
  • Valued at $10,000Advanced Annual Security Audit
  • Weekly Call with Technician
  • Unlimited On-Site Support
  • Jump to the top of the support queueFirst-in-Line Priority Support
  • Periodic testing of backupsData Recovery Validation
  • Executive level direction for your businessDedicated Virtual CIO
  • Policy Management
  • Hardware Replacement
  • Gold

  • $67

    per month

  • Best in class service and supportPreferred Support
  • For a discounted fee
  • Platinum

  • $127

    per month

  • Full IT DepartmentPremium Support
  • For low priority tickets
  • Elite

  • $197*

    per month

  • Flat-Rate per user technology starting atAll Inclusive Technology
  • Hardware included is based on SLA