OUR IT Service and Computer Tech Support Plans

We know the crucial function business technology plays in the successful operation of your company. We have created these IT and computer tech support packages to cover our most commonly requested services. Priority support protects your business by maintaining predictable costs and smooth operations.

Our service plans are for companies who want to manage their operations costs and receive priority support. They involve a 6 month commitment and include our best pricing. Our service plans give you full access to our team of professionals as if they were your own IT department.

Platinum IT service and computer tech support
Gold IT service and computer tech support
Silver IT service and computer tech support
Break/Fix IT service and computer tech support

Need IT service or computer tech support for a one-time job NOW?

Platinum IT service and computer tech support plan

Platinum IT Service and Computer Tech Support Plan

Premium Technical Support

 

When you’re a premium Platinum member, you receive all of the Silver and Gold benefits, but also your business benefits from unlimited remote and on-site IT and computer tech support from a dedicated technician. Additionally, you are automatically placed at the beginning of the support queue. For one easy monthly rate, we perform a regular advanced security audit and act as your dedicated support team to perform strategic business planning and technology partner development. A weekly call with your technician ensures you are always in control of the priorities. The Platinum plan has a 10 system minimum requirement.

 

Gold IT service and computer tech support plan

GOLD IT Service and Computer Tech Support Plan

Preferred Local Support

 

As a preferred Gold customer, your technology needs will be met by a dedicated technician – you’ll always have the same person supporting your office over the phone or visiting you at a steeply discounted hourly rate. We’ll support your systems by documenting them, creating network diagrams, and maintaining an inventory of your technology. An annual security audit ensures that your network is protected. And, when you are working with other technology vendors, we’ll offer our expert negotiating skills to get you the best rates. The Gold plan has a 5 system minimum requirement.

 

Silver IT service and computer tech support plan

SILVER IT Service and Computer Tech Support Plan

Unlimited Remote Support

 

 When you sign up for the Silver support plan, you can rest assured knowing that our technicians are always a phone call away. Unlimited remote IT service and computer tech support with a single-tier priority technician will get you up and running in no time. Your printers, phones, peripherals, and even mobile devices will receive full attention. We’ll support standard applications on your Windows and Mac machines.

 

Break/Fix Emergency IT service and computer tech support plan

Break / Fix: Emergency IT Service and Computer Tech Support

We know that technology is at the heart of your business. We also realize that it can malfunction at the most inopportune moments … like in the wee hours of the morning, or in the middle of your busiest day. That’s why we provide 24/7 IT service and computer tech support to solve your IT challenges before they become your worst nightmare. No more hunting for an IT provider who can fit you into their schedule. No more frustration trying to understand technical jargon that just doesn’t make sense. Our technical support specialists will give you actionable solutions in easy-to-understand language and help you get back to business as usual. Just pick up the phone and give us a call … it’s that simple.

Ready for the team committed to your success?